Terms and conditions

Last updated: 2 September 2026

About these terms

Ponco Systems Pty Ltd (ACN 688 754 305) ("Ponco", "we", "us") operates ponco.com.au (the "website"). By using the website you agree to these terms. If you do not agree, please do not use the website.

These terms cover the website only. Use of Ponco software and services is governed by the separate agreement between Ponco and the customer, which takes precedence over these terms for those products.

Using the website

You may use the website for lawful purposes, to learn about Ponco and to contact us. You must not:

  • use the website in a way that breaks any law or infringes anyone's rights;
  • attempt to gain unauthorised access to the website, the systems it runs on or any related network;
  • interfere with the website's operation, for example by introducing malicious code or placing unreasonable load on it;
  • scrape, harvest or systematically copy content from the website without our written permission.

Intellectual property

The website and its content, including text, images, video, software and the Ponco name and logo, are owned by or licensed to Ponco and are protected by copyright and other intellectual property laws.

You may view the website and print or save pages for your own reference. You must not otherwise reproduce, distribute, modify or commercially exploit any part of the website without our written permission.

Information on this website

The website provides general information about Ponco and its products. It is not advice, and it is not an offer capable of acceptance. Product descriptions, screenshots and performance examples are illustrative and may not reflect the current version of any product.

We try to keep the website accurate and available, but we do not guarantee that it is complete, current, error-free or uninterrupted, and we may change or remove content at any time without notice.

Enquiries and the contact form

Information you send us through the contact form or by email is handled in accordance with our Privacy Policy. Please do not send us confidential or commercially sensitive information through the website; if a discussion needs a confidentiality agreement, ask and we will arrange one first.

We aim to respond to enquiries promptly, but we are not obliged to respond to every message.

The website may link to, or use, third-party websites and services, including analytics, form handling and hosting providers. We do not control those services and are not responsible for their content, availability or practices. Your use of them is subject to their own terms.

Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or other law that cannot lawfully be excluded.

Subject to that, and to the maximum extent permitted by law, the website is provided "as is", we exclude all warranties in relation to it, and we are not liable for any loss or damage (including indirect or consequential loss, or loss of data, revenue or profit) arising from your use of, or inability to use, the website or its content.

Governing law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts entitled to hear appeals from them.

Changes to these terms

We may update these terms from time to time. The current version will always appear on this page, with the "last updated" date shown above, and applies from the time it is published.

Contact

Questions about these terms can be sent to info@ponco.com.au or to Ponco Systems Pty Ltd, L1, 428 Edward St, Brisbane QLD 4000, Australia.